Responsible Gaming
Gambling Should Be Entertainment, Not Income
At basswin, we're committed to promoting responsible gaming. Gambling should only ever be viewed as a form of entertainment – similar to going to the cinema or watching live sports. It should never be considered as a way to earn money or solve financial problems.
Only gamble with money you can afford to lose, and always set limits before you start playing.
Age Verification
basswin is strictly for players aged 18 years or over (or the legal gambling age in your jurisdiction). We are committed to preventing underage gambling. If you are under 18, please do not use this site.
All players must verify their age and identity during registration. We employ robust checks to ensure compliance with UK gambling regulations.
Warning Signs of Problem Gambling
If you recognize any of the following signs in your own behaviour, you may be developing a gambling problem:
- Chasing losses by gambling more to try to recover money lost
- Gambling with increasing amounts of money to achieve the same level of excitement
- Difficulty controlling the time or money spent gambling
- Hiding gambling activity from family, friends, or healthcare professionals
- Neglecting work, education, or personal relationships due to gambling
- Borrowing money to fund gambling or pay off gambling debts
- Experiencing mood swings or irritability when unable to gamble
- Using gambling as an escape from stress, anxiety, depression, or other problems
- Failed attempts to reduce or stop gambling
- Experiencing financial difficulties as a result of gambling
If any of these apply to you, please reach out for support immediately.
Self-Help Tools & Features
basswin provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a chosen time period (daily, weekly, or monthly).
- Loss Limits: Define a maximum amount of losses you're willing to accept in a set timeframe.
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've wagered.
- Session Limits: Set a maximum duration for your gaming sessions.
- Self-Exclusion: Temporarily or permanently exclude yourself from your basswin account, preventing access to your account and all marketing communications.
You can access these tools in your account settings at any time. If you need assistance configuring them, contact our customer support team.
Support & Help Resources
If you or someone you know is struggling with problem gambling, help is available. Below are trusted organisations offering free, confidential support:
United Kingdom
- GamCare – Free counselling, support, and information for problem gambling
www.gamcare.org.uk
Helpline: 0808 8020 133 (free, confidential, 24/7) - GamStop – The National Self-Exclusion Scheme for online gambling
www.gamstop.co.uk
Allows you to self-exclude from all UK-licensed online gambling operators - National Problem Gambling Clinic – Specialist NHS treatment for gambling disorder
Referrals via your GP
International Resources
- Gambling Help Online (Australia)
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (USA)
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Bundeszentrale für gesundheitliche Aufklärung (Germany)
Resources and support for problem gambling prevention
Need Help?
If you think you may have a gambling problem, please seek help immediately. There is no shame in asking for support – help is confidential, free, and effective.
Contact one of the organisations listed above, speak to your GP, or reach out to a trusted friend or family member. Recovery is possible, and support is available.
Your wellbeing is our priority.